Business Coaching
Sales Training
Call Centre Management
Business Development Training

Customer Service Training

Excellent Customer Experience
Customer Loyalty
Tailored Training
Customer Growth



Staff Retention
Motivated Workforce
Personal Development
Customised Training

Team Building


Conflict Resolution
Team Motivation
Self Awareness
Improve Team Relationships

Call Centre


Improved Sales
Improved Customer Feedback
Delivery of Brand
Professional Service

Make a positive difference to your business

KL Consultancy can show you how

What goes on behind your company’s doors affects your commercial success. Your culture, your brand values, your processes, your business practices. Together they make your organisation unique.


A productive and motivated workforce, equipped with the right skills, will greatly enhance your business performance. That’s why an off-the-shelf training programme just won’t do.


At KL Consultancy, we tailor every course, every module, every presentation to the specific needs of our clients. This ensures we deliver exactly the right level of training for the individuals taking part for maximum impact and value.


Our bespoke training programmes have delivered results and delighted clients for more than 10 years, helping businesses to be more successful through the skills and expertise of their people.



Find out how we can help

Having done other team building events in the past we wanted to do something different which would provide the team with lasting benefits.

Kim designed  a workshop to meet our objectives of improved communication and team working.  Using Insights Discovery Profiles, Kim and the team delivered a fun and motivational day which enabled our staff to understand themselves and adapt how they relate to other personality types in a much better way.

The facilitation on the day was excellent and the feedback from the team has been very positive.

Manager, Shared Interest