Business Coaching
Sales Training
Call Centre Management
Business Development Training

Customer Service Training

Excellent Customer Experience
Customer Loyalty
Tailored Training
Customer Growth



Staff Retention
Motivated Workforce
Personal Development
Customised Training

Team Building


Conflict Resolution
Team Motivation
Self Awareness
Improve Team Relationships

Call Centre


Improved Sales
Improved Customer Feedback
Delivery of Brand
Professional Service

Make a positive difference to your business

KL Consultancy can show you how

What goes on behind your company’s doors affects your commercial success. Your culture, your brand values, your processes, your business practices. Together they make your organisation unique.


A productive and motivated workforce, equipped with the right skills, will greatly enhance your business performance. That’s why an off-the-shelf training programme just won’t do.


At KL Consultancy, we tailor every course, every module, every presentation to the specific needs of our clients. This ensures we deliver exactly the right level of training for the individuals taking part for maximum impact and value.


Our bespoke training programmes have delivered results and delighted clients for more than 10 years, helping businesses to be more successful through the skills and expertise of their people.



Find out how we can help

We have worked with KL Consultancy for a number of years, and they have developed some great training for our Directors, Managers and Staff.

The key to the success of this training, I believe, is based on several things, firstly their training is fun and motivational, secondly they deliver training specific to our needs which means we gain maximum value and thirdly, the management training we originally had was based on Insights Discovery Profiles, which meant that my managers had a new and innovative way of understanding themselves and their people.

This added a whole new dimension how we deal with people – which made the training different and informative. This tool has given us the understanding of the personality types we have in the business and how we can adapt and manage the different personality types better.

Managing Director, Stonbury