Business Coaching
Sales Training
Call Centre Management
Business Development Training

Customer Service Training

Excellent Customer Experience
Customer Loyalty
Tailored Training
Customer Growth



Staff Retention
Motivated Workforce
Personal Development
Customised Training

Team Building


Conflict Resolution
Team Motivation
Self Awareness
Improve Team Relationships

Call Centre


Improved Sales
Improved Customer Feedback
Delivery of Brand
Professional Service

Make a positive difference to your business

KL Consultancy can show you how

What goes on behind your company’s doors affects your commercial success. Your culture, your brand values, your processes, your business practices. Together they make your organisation unique.


A productive and motivated workforce, equipped with the right skills, will greatly enhance your business performance. That’s why an off-the-shelf training programme just won’t do.


At KL Consultancy, we tailor every course, every module, every presentation to the specific needs of our clients. This ensures we deliver exactly the right level of training for the individuals taking part for maximum impact and value.


Our bespoke training programmes have delivered results and delighted clients for more than 10 years, helping businesses to be more successful through the skills and expertise of their people.



Find out how we can help

I have been involved in a few training days with KL Consultancy. I have found the experience a very warm and welcoming one, I have only been with this team for a little over a month and having been thrown in at the deep end it was a little nervous but having carried out the team building training day I have been more comfortable in the new role I have taken on. This I think is in part to the fact that KL Consultancy have taken the time to make the training feel personal to the group that they are training at the time.

The team building has given all of the team a chance to explore the different abilities of the team and also on a personal level it has made me personally realise a lot about myself that I either didn’t know or was not willing to see before.

Marketing Manager, Morrison Utilities